Support
Email zoom@slmax.pro for installation help, processing issues, manual transcription top-ups or data requests.
Support hours: 10:00–19:00 UTC+3 on business days. Target first response: within two business days.
Include your NERP Meetings meeting or recording ID, approximate time and the visible error message. Do not send NERP private key files, passwords, invitation keys or Zoom host links in ordinary support messages.